Job Vacancies
FTMTA member firm, JH Fitzpatrick LTD is hiring.
JH Fitzpatrick is looking for a Service Manager
· Effective and profitable management of a busy Service Department
· Ensuring key KPIs including customer satisfaction, utilisation and warranty are met at all times
· Strong focus on team leadership
· Responsibility for maintaining and developing key client relationships
· Responsibility and ownership for the delivery of service and service metrics to customers
· Drive continuous improvement
· Responsibility for assessing and implementing change, strategic directions
· Ensure process documentation complete and robust
· Coaching, developing and managing team members
Required Skills and Experience
· 5+ years’ experience managing teams in an operations environment ideally within the Agriculture industry
· An appropriate technical background preferably within the agricultural machinery sector
· Good customer relation skills built from previous experience in a customer-facing role
· Excellent communication skills
· Good sense of initiative with a multitasking approach
· Excellent problem-solving skills
· Administratively highly organised, with a proactive approach to developing and maintaining systems and processes to further enhance departmental efficiency and profitability
· Excellent business acumen
· Creativity – focused on service improvement opportunities
· Ability to be flexible and work analytically in a problem-solving environment
JH Fitzpatrick has a fantastic opportunity for an Accounts Assistant to join our team on a part time basis.
Job duties include:
- Providing holiday cover for Cash/Card Reconciliation for the departments within the site.
- Daily sales reconciliations.
- Responsible for invoice/delivery docket inputting and matching.
- Working with the Finance Controller to ensure smooth running of the finance matters within the company.
- Preparing cash for collection by the security company and maintain site safes.
- Responsible for petty cash, floats and expenses.
- Back office control and department support in POS programs.
- Administering clocking system.
- Sorting and routing all incoming mail.
- Answering incoming calls for the site.
Experience and Knowledge Required;
- A proven track record and experience of at least three years in a related administrative or retail role with demonstrable evidence of successful delivery of results.
- Excellent IT skills with knowledge of Microsoft Office package including Excel.
- Demonstrable excellent administrative skills to ensure your work is organised and efficient.
- Attention to detail is critical.
- Experience with the any of the following systems would be an advantage; CBE, Maitre D, Envisage Connections, Tokheim, Clockwise.
The ideal candidate will be;
- Committed, enthusiastic and energetic, have the drive, initiative and focus required in this busy diverse role.
- A highly-motivated self-starter; in this role, you will operate in a multi-task environment with deadlines and will be able to challenge themselves to exceed standards, striving for best in class.
- A confident communicator with the ability to communicate effectively in writing and verbally, both formally and informally.
Be a part of a stronger, professional, farm machinery industry – join the Farm Tractor and Machinery Trade Association – contact FTMTA at 045 409309 or This email address is being protected from spambots. You need JavaScript enabled to view it. for details.
